Terms of Use
1. Acceptance and scope
By selecting I Agree and using Whisly, you accept these Terms and acknowledge the Privacy Policy. If you disagree, do not register or use the service. Additional clearly disclosed terms may apply to particular paid features. These Terms do not waive mandatory consumer or privacy rights.
2. Eligibility and account registration
You must be legally able to enter this agreement and meet the minimum age requirements of your country. If you are not legally able to consent independently, do not register without any legally required parent or guardian authorization. Paid features are only for users legally entitled to make the purchase. Provide accurate registration information, including your name, email, and country, and keep it current. Do not impersonate anyone or create an account for another person without permission.
3. Account security
Keep your password and sign-in credentials confidential. You are responsible for activity you authorize on your account. Notify us promptly of suspected unauthorized access. Do not share or sell accounts, circumvent access controls, or access another user's account. We may restrict compromised accounts while investigating. You remain free to use any account recovery methods the service provides.
4. The service and feature availability
Whisly lets users record, publish, and listen to voice stories. Recordings are limited to five minutes, and the feed is scoped to the country in your profile. Features may vary by location, account, device, or release. Current features include voice stories, a country feed, likes, saves, credits, notifications, and private messaging. Internet, device, and mobile-data charges are your responsibility. User stories are personal expression, not professional medical, legal, financial, or emergency advice.
5. Community conduct and prohibited content
Do not publish illegal content, threats, harassment, hate speech, sexual exploitation, material involving abuse of children, encouragement of violence or self-harm, scams, spam, or content that infringes others' rights. Do not disclose private information, record people without the consent required by law, impersonate others, manipulate engagement, distribute malware, scrape restricted data, or disrupt the service. Respect other users' dignity and privacy. In an emergency, contact local emergency services rather than relying on Whisly.
6. Your content and permissions
You retain ownership of your original stories. By uploading content, you grant Whisly a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display or play that content only as needed to operate, secure, and provide the service. You confirm that you own or have permission to use all recorded voices, music, and other material. This license ends when content is deleted, except for reasonable backup retention, legal preservation, and copies already shared independently by others. Sharing is not a guarantee of anonymity or confidentiality; listeners may identify your voice or capture your story.
7. Reporting, moderation and objections
We may review reports and restrict or remove content or accounts where reasonably necessary to enforce these Terms, protect users, or comply with law. We do not guarantee review of every story before publication. To report abuse, infringement, or object to a decision, email the contact below with the relevant story or account, the reason, and supporting information. For intellectual-property complaints, identify the protected work, disputed material, your authority to act, and accurate contact details. We may request further information and will consider objections subject to applicable law.
8. Purchases, memberships, credits and gifts
Only features available in the current checkout can be purchased. Before payment, review the price, currency, taxes where applicable, duration, benefits, and any renewal terms. No recurring charge is authorized unless expressly disclosed and accepted. Payment processing is performed by the payment provider shown at checkout under its own terms. A payment is completed only after server verification. If credits or virtual gifts become available, their pack price and permitted use must be disclosed before purchase; they are not legal tender, bank deposits, investments, or a promise of cash redemption. Creator support is currently tracked through the merchant payment flow and does not itself guarantee a cash payout to a creator. Do not purchase assuming an undisclosed payout, conversion rate, or future feature.
9. Refunds and payment disputes
For duplicate, incorrect, unauthorized, or failed purchases, contact us with the transaction reference, without sending card details. Refunds, cancellations, withdrawal rights, and any exceptions for digital services are governed by applicable law and the terms disclosed at checkout. Nothing here excludes statutory refunds or consumer remedies. Refund processing may depend on the payment provider. We may investigate disputed or fraudulent transactions, but legitimate complaints and statutory rights remain protected.
10. Whisly intellectual property and third parties
Whisly's branding, interface, and software are protected by intellectual-property law. You receive a limited right to use the service, not ownership of these materials. Do not reproduce or distribute them without permission except where law allows. Third-party sign-in, payment services, advertisements, or external links are governed by their providers' terms. A link or advertisement is not an endorsement. We are not responsible for independent third-party services beyond obligations imposed by law.
11. Suspension, deletion and termination
You may stop using Whisly at any time and request account deletion through the contact email. We may suspend or terminate access for serious or repeated violations, fraud, security risks, or legal obligations, using proportionate measures and notice where appropriate and legally required. Termination does not remove rights to statutory remedies or erase records that must lawfully be retained. Obligations that by their nature survive termination, including payment obligations already incurred and protection of rights, continue to apply.
12. Availability, disclaimers and liability
We take reasonable steps to operate Whisly securely, but cannot promise uninterrupted access, error-free operation, or the accuracy of user content. To the extent permitted by law, the service is provided as available, and we are not liable for indirect losses arising from use of the service. Nothing excludes liability for fraud, deliberate misconduct, gross negligence where it cannot be excluded, death or injury caused by negligence, or any other liability or consumer right that the law does not allow us to exclude. You remain responsible for your unlawful conduct, without limiting protections you have under applicable law.
13. Changes, applicable law and disputes
We may update these Terms as the service or law changes, showing the revised date and providing notice of material changes where required. Material changes requiring consent will not be imposed retroactively without that consent. Contact us first to try to resolve a dispute. Applicable law, courts, and mandatory consumer protections are determined under the laws that apply to you and the service operator; these Terms do not force arbitration, select an undisclosed jurisdiction, or remove your right to approach a competent court or regulator. If a provision is unenforceable, the remaining provisions continue to apply.
14. Messaging
Private messaging is an active Whisly feature. The content rules in these Terms apply to messages as well as stories. Do not use messages for spam, harassment, scams, or unsolicited promotion. We may restrict messaging for accounts that break these rules.